Netrics Matching Engine
Find
Claims MatchingClaims Matching
Reduce claims leakage while lowering costs and improving service
Claims management is a labor intensive, high-cost, high-risk process. Done right, it’s an opportunity to build an even stronger relationship with your customers, establish new relationships with 3rd part claimants, and keep costs under control. Done wrong, and the process can alienate customers and allow costs to spin out of control.
Netrics ensures that claims oriented correspondence and inquiries are immediately associated with the appropriate claim, despite variations and inconsistencies that stymie conventional software, and slow down manual processing. The potential for claim leakage is greatly reduced.
Your claims adjusters can:
- Find - the right claim the first time, even if the claim number is mangled, or critical identity information such as the customer name, driver’s name, incident location, or other critical information is recorded inconsistently. The potential for unnecessary payouts or fraudulent claims is reduced.
- Clean - data as it’s captured, reducing the likelihood of introducing duplicate records at any stage of the process.
- Link - records appropriately, so the all information associated with the claim can be found, processed, and reported throughout investigation, evaluation, negotiation, and settlement. The ability to automatically link information provided by 3rd party service providers improves dramatically.
